All events on July 15th, 2017

Cluster-S Blacklisted by Barracuda (Closed)

Classification
Informational
Start time
2017-07-11 11:20
End time
2017-07-17 14:38
Affected services
Johannesburg (S): Cloud Email
  • Description

    Barracuda has blacklisted CES in this region. End users may experience delays in sending email to users of this listing service. Cloud Operations is investigating and will update this post with more information.

  • Status Update:
    2017-07-17 14:38

    The incident has been resolved. Services are performing normally.

Cluster-E Blacklisted by RegisteredSite.com (Closed)

Classification
Informational
Start time
2017-06-16 21:22
End time
2017-07-24 09:04
Affected services
Düsseldorf (E): Cloud Email
  • Description

    RegisteredSite.com has blacklisted CES in this region. End users may experience delays in sending email to users of this listing service. Cloud Operations is investigating and will update this post with more information.

  • Status Update:
    2017-07-24 09:04

    The incident has been resolved, services are performing normally.

Cloud Web Degradation (Closed)

Classification
Informational
Start time
2017-07-12 09:37
End time
2017-08-25 13:22
Affected services
Mumbai (C): Cloud Web
  • Description

    End users may experience intermittent degradation of browsing performance. Some websites may take longer to load than usual. Cloud Operations is investigating and will update this post with more information.

  • Status Update:
    2017-07-13 11:02

    Cloud Operations have mitigated the issue and will continue to monitor the service whilst the root cause is investigated

  • Status Update:
    2017-08-25 13:22

    The incident has been resolved, services are performing normally.

Cloud Web Degradation (Closed)

Classification
Informational
Start time
2017-07-03 09:35
End time
2017-08-29 08:16
Affected services
Frankfurt (B): Cloud Web
  • Description

    Web services have been failed-over to another near-by location. End users may experience degraded browsing performance as a result. Cloud Operations is investigating and will update this post with more information.

  • Status Update:
    2017-08-29 08:16

    The incident has been resolved, services are performing normally.